Terms of Use

Revised August 9, 2022

The Web address, www.pamperedchef.ca, is operated by The Pampered Chef, Ltd. and its affiliates (collectively TPC or The Pampered Chef) (referred to as "we", "us" and "our"). This Legal Notice applies to The Pampered Chef Website, including official corporate websites, Consultants' personal websites and the Consultant-only part of the Website, known as Consultant's Corner, which are all collectively referred to as the "Website". The Website is subject to the following terms and conditions, which set forth the legally binding terms for your use of the Website.

Your Consent

By using the Website, you agree to these Terms of Use (the Agreement). Please read this Agreement carefully and save it. If you do not agree to these terms or the Privacy Policy do not use this website.

We reserve the right to modify or otherwise update this Agreement at any time by posting the modified version on our Website and revising the effective date. Such changes will automatically be effective upon posting on our Website, and you agree to be bound by such modifications, updates and revisions. You should visit this page from time to time to review the current terms.

To obtain information about our privacy practices, please see our Privacy Policy, which is incorporated by reference.


The Pampered Chef reserves the right: (a) to correct any errors, inaccuracies or omissions; (b) to change product or service descriptions, images and references; (c) to limit the available quantity of any product or service; (d) to update information at any time with or without notice; (e) to prevent or prohibit any person, user or customer from making any or all Transaction(s); and/or (f) to refuse to provide any person, user or customer with any product. Prices and availability of any product offered through the website are subject to change without notice, and The Pampered Chef shall not be responsible for errors or omissions including but not limited to errors in the prices or descriptions of such products. Refunds and exchanges will be subject to The Pampered Chef's refund and exchange policies then in effect. You agree to pay all charges that may be incurred by you or on your behalf through the website, at the price(s) in effect when such charges are incurred, including without limitation all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your Transactions. Product images and pricing may vary outside the Canada


All content provided on the Website, such as text, graphics, images, etc., as well as collection, arrangement and assembly of all content on this Website is our exclusive property and is protected by US and international copyright laws. Except as stated herein or authorized in writing by the Company, no material from the Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Any unauthorized use of any material contained in this Website is strictly prohibited.


The trademarks, service marks, trade dress and logos ("Trademarks") used and displayed on this Website are Trademarks used under license. Nothing on this Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark displayed on this Website and no such right is granted by your use of this Website. The Trademarks on this Website may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.

Use of Website

This Website, or any portion of this Website, may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose that is not expressly permitted by us. We reserve the right to refuse services, and/or cancel orders at our discretion if we believe that customer conduct violates applicable law or is harmful to our interests.

User Submissions

We are always pleased to receive your comments, suggestions and ideas regarding Pampered Chef products, this Website and other services we provide. We are continuously working on new product ideas for our product pipeline. Many products we develop are in our pipeline for years so a concept or idea you may provide, we might already be developing or considering. If you submit comments, suggestions, ideas, notes, drawings, concepts or other materials or information (collectively "Submissions"), about products or any other services we provide or about anything else, you grant and assign to us, by so submitting, a non-exclusive, royalty-free, perpetual and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, edit, make derivative works from and sell, distribute and incorporate such Submissions and the names identified on the Submissions throughout the world in any media for any purpose whatsoever, without restriction and without compensating you in any way. This includes, but is not limited to, any confidential information or any original creative materials such as stories, recipes, product ideas, computer codes or original artwork. We may post your feedback on the Website and we reserve the right (but not the obligation) to monitor, edit and remove any Submission. When you send a Submission, you represent and warrant that you own or otherwise control all of the rights to the content in your Submission, that the content you provide is accurate, that it does not infringe upon the rights of any third party or company and that use of the content in your Submission does not violate this agreement and will not cause financial injury to any person or entity. You may choose at any time not to provide personally identifiable information, although this may restrict our ability to provide requested services or information. If we receive a Submission that contains personally identifying information, such as a name, address and/or telephone number, our Privacy Policy will govern how we use or disclose this information. Please refer to our Privacy Policy for further information.


Links to third party websites may be provided on this Website. We have not reviewed all linked third party sites. We do not control and are not responsible for any of these websites and their content. We do not endorse or make any representations about such sites or any information or materials found there or any results that may be obtained from using them. Since we do not control these websites, we assume no responsibility for the privacy practices of such websites. We encourage you to review the privacy policies and terms of use posted on those, and all, third party websites.


You agree to defend, indemnify and hold harmless The Pampered Chef, its affiliates, and its directors, officers, managers, employees, agents, consultant sales field and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Use or other applicable agreements between us. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under these Terms. In such event, you shall cooperate as reasonably requested by us.

Disclaimer and Limitation of Liability

This Website is provided "as is" and without express or implied warranties of any kind, including without limitation, the implied warranties of merchantability, fitness for any particular purpose or non-infringement. We do not represent or warrant that this Website will be uninterrupted or error free. In no event will we be liable for any damage or cause of any kind based upon or resulting from any use or inability to use this Site. You acknowledge, by your use of this Website, that your use is at your sole risk. To the extent your jurisdiction does not allow the exclusion or limitation of certain warranties, the scope and duration of such warranty in these jurisdictions and the extent of any of our liability will be the minimum permitted under such law.

Applicable Law

This Site is created and controlled by The Pampered Chef, Ltd. in the State of Illinois, USA. The laws of the State of Illinois govern these terms and conditions, without giving effect to any principles of conflicts of laws. We make no representation that the information in the Website is appropriate or available for use in other locations, and access to the Website from territories where the content of the Website may be illegal is prohibited. Those who choose to access the Website from other locations do so on their own initiative and are responsible for compliance with applicable local laws. These Terms of Use constitute the entire agreement between The Pampered Chef and Website visitors with respect to the Website.

Our Address

The Pampered Chef - Canada Corp.
1701 Hollis St, Suite 800,
Halifax, NS B3J3M8

Subscription Transactions

If you register for a Pampered Chef subscription plan, you will be charged for the initial amount at checkout, followed by recurring charges as agreed to by you, unless you notify Pampered Chef at least seven (7) days before the next recurring order is processed, that you want to cancel the Pampered Chef subscription.

Until you provide the above advanced notice that you wish to cancel this authorization, Pampered Chef may collect the applicable amount, without further authorization from you, using the payment method Pampered Chef has on record for you.

If you wish to cancel your subscription authorization log on to your Pampered Chef account and update your subscription preference via your Manage Subscription page, by emailing [email protected], or calling 1  (800) 342-CHEF (2433).

Subscription fees and delivery charges are subject to change at any time. 

 You are responsible for providing and maintaining current, complete, and accurate billing and delivery information. You must contact Pampered Chef with any changes to your billing or delivery information to avoid any interruptions to your service.

You may change your payment method at any time by updating your account information. If a payment method is not successfully settled, due to expiration, insufficient funds, or otherwise, you authorize Pampered Chef to deny the processing of the order(s) and to contact you for a proper form of payment.