Last Revised August 9, 2022
THE INFORMATION WE COLLECT
Without limitation, any of the following information may be collected, used and/or shared: information which you may be personally identified such as name; date of birth; age; addresses; email address; gender; telephone number; job title; profession; education level; income; payment information (including credit or debit card number, expiration date and any other associated payment information); as well as other information such as order details; name of your independent consultant; communication preferences; username; password; security questions and answers; and any other information that you provide to us. If you are a consultant we may also ask for your social security number, your banking information and, if applicable, your tax identification number. Some of the above information we collect may be considered Personal Identifiable Information and other information may not.
If you do not provide a piece of the information we request, we may not be able to complete your transaction and may try to contact you.
We collect this information: (a) directly from you when you provide it to us, (b) automatically as you navigate through the site, and (c) From third parties, for example, our consultants. Information collected automatically may include but is not limited to, usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
HOW WE USE YOUR INFORMATION
Please note that we may release the information as is reasonably necessary to comply with the law or protect our rights or the rights of others'.
SMS Text Messaging
At times, we may use or share certain information with third parties including, but not limited to, (a) our affiliates,) contractors, service providers (e.g. text messaging service providers) and other third parties including, without limitation, a Pampered Chef host or Independent Consultant, (c) data analytics services, (d) to fulfill orders or deliver products and/or services to you or your gift recipient; (e) product ratings and reviews; (f) to conduct research and satisfaction type surveys, (g) fulfill the purpose you provided it, and (h) others for any other purpose disclosed by us when you provide the information or with your consent.
We use the payment services provided by PayPal, Inc. and all companies in which PayPal or its successor directly or indirectly from time to time owns or controls ("PayPal"). The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg
PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also accepts trustee functions and offers buyer protection services.
If you choose "PayPal" as payment option, we automatically transmit your data to PayPal. By selecting PayPal as payment option, you agree to the transfer of personal data required for payment processing. The data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, and other data if this is necessary for the payment processing.
PayPal is an independent controller and it processes personal data on its own behalf. To learn more about PayPal's data collection and use with respect to its payment services, please read the privacy notice at https://www.braintreepayments.com/de/legal/data-protection-addendum.
You may exercise your data subject rights in connection with the payment processing services with PayPal according to the instructions described in the Privacy Statement available at www.paypal.com.
With respect to the processing of payments and depending on the payment method chosen and available, we may also share your personal data with PayPal or any other involved payment provider.
AUTOMATICALLY COLLECTED INFORMATION
We also automatically collect the following non-personal information: the name of the domain and host from which you access the internet; the internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the internet address of the website from which you linked directly to our website. We use this information to monitor usage of our website. We also may collect certain information through cookies and similar tools as further described in the section below titled "Cookies."
By accessing the Website and/or providing your information, you acknowledge and agree that your information will be collected and used pursuant to the guidelines of this policy. You acknowledge that we may combine the information we collect from you with information we collect from other sources, both offline and online.
Any communications that you submit or post to an interactive feature such as a blog or message board may be viewable by other users of the Website. While we may remove the information about you, we assume no obligation to do so. We are not responsible for, nor can we guarantee protection of, any information you submit or post to the interactive features of the Website. Therefore, you acknowledge and understand you have no expectation of privacy in the content you submit to the Website's, whether or not it contains your private information.
CHILDREN UNDER THE AGE OF 13
This Website is a general audience website and we do not knowingly collect information from children under 13 years of age. If you are under 13, do not use or provide any information on the Website. If we learn that we have information of a child under the age of 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
Whether you place an order, create a profile or enter into a consultant agreement, we recognize the importance of maintaining the security of our customers' personal information. We use reasonable security measures, including physical, administrative, and technical safeguards to protect your personal information. Here are some examples of security measures we use to protect your personal information:
- Passwords are required to access your online account and help to protect your account information. Please keep this password confidential.
- Encryption technology, called Transport Layer Security (TLS), helps to protect personal information in certain areas of our websites during transport across the Internet. The presence of TLS encryption may be indicated by https in the browser URL or the image of a closed lock or solid key in the browser window. These indications may not be present in mobile services that use TLS.
- For payment card information, we use secured networks, encryption or other protection of cardholder data, physical and technical access controls, monitoring and tests of security systems, and other information security practices to help to protect your information.
In addition, we use commercially reasonable measures to protect the customer data against unauthorized access. Unfortunately, however, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your information, to the extent required by law, we do not guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. We are not responsible for the actions of unaffiliated third parties.
COOKIES, WEB BEACONS AND OTHER TECHNOLOGIES BY ADVERTISERS
"Cookies" are small pieces of information that are stored by your Web browser on your computer when you visit. Our cookies enable us to personalize your visits to your interests and preferences. Most Web browsers automatically accept cookies. However, you can usually change the Web browser to disable cookies. Each Web browser is different, so you will need to check your specific browser's "Help" menu to learn how to change the cookie preferences. Please note that if you disable all cookies, the functionality of the Website may be impaired.
We comply with the requirements of all applicable laws concerning equal employment opportunity. In the recruitment of employment there will be no unlawful discrimination on the basis of race, color, religion, sex (unless sex is a bona fide occupational requirement), age, national origin, disability, or any other basis prohibited by applicable law. We encourage all qualified applicants to apply.
SPECIAL NOTIFICATION FOR CALIFORNIA RESIDENTS REGARDING CALIFORNIA PRIVACY RIGHTS
Users who reside in California and have provided their personal information to us may request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes under California's "Shine the Light" law. Such requests must be submitted to us in writing at either the electronic mail address below or by mailing a request to: The Pampered Chef, Ltd. Attn: General Counsel, One Pampered Chef Lane Addison, Il. 60101. In your request, kindly advise us where we should send our response to. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2016 will receive information regarding 2015 sharing activities).
NON-UNITED STATES USERS
You acknowledge that we are principally located in the United States and, accordingly, your information may be transferred to, processed, analyzed, and stored in the United States. If you are located outside of the United States, the information you provide to us will be transferred to the United States whose laws may not provide the same level of protection for your personal information as your home country. In case you wish to verify which personal data is stored on your behalf, have it modified, corrected, or deleted, please contact us at [email protected] and explicitly describe your request. You may also contact us at the aforesaid email address and advise us not to use the information you shared with us. By using our web-site you consent to the adjudication of any disputes in the federal courts of, and in accordance with the laws of, the State of Illinois.
PRIVACY INQUIRES BY EU CITIZENS
COMPLIANCE WITH CANADA'S ANTI-SPAM LEGISLATION ("CASL")
You may be asked to provide your Personal Information to opt-in to receive emails or text messages about our products, promotions, special offers and company updates. This consent is sought by The Pampered Chef, Ltd., One Pampered Chef Lane Addison, Il 60101. You can unsubscribe at any time from these commercial electronic messages by using the "unsubscribe link" located in the email, by replying STOP to the text message, by contacting us at [email protected]or by mail, The Pampered Chef, Ltd. Attn: General Counsel, 1701 Hollis St, Suite 800, Halifax, NS B3J3M8.
TRANSFER IN THE EVENT OF SALE OR CHANGE OF CONTROL
If you would like to access or modify the information that you provided to us or if you have questions about this Policy, please contact us at [email protected], or by mail addressed to, The Pampered Chef, Ltd. Attn: General Counsel, 1701 Hollis St, Suite 800, Halifax, NS B3J3M8. Kindly provide us with the means in which you would like us to use to respond to your inquiry.
NOTICES AND PROCEDURES FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. Pursuant to Title 17, United States Code, Section 512(c)(2) (the "DMCA"), notifications of claimed copyright infringement should be sent to the Service Provider's Designated Agent. Please send such notices to [email protected] or mail said notifications addressed to, Attn: General Counsel, 1701 Hollis St, Suite 800, Halifax, NS B3J3M8. Notices must comply with the Act and include substantially the following: (a) Your physical or electronic signature, (b) Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Website, a representative list of such works, (c) Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material, (d) Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address), (e) A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law, (f) A statement that the information in the written notice is accurate, and (g) A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner. If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your notice may not be effective.
If you have any questions about this policy, please contact us at [email protected].