Company Info

PRIVACY POLICY

Last Revised November 17, 2025

At The Pampered Chef, Ltd., including its subsidiaries (collectively, “Pampered Chef”, the “Company”, “we” “us”, or “our”), we are committed to protecting your personal information and privacy. This Privacy Policy applies to the personal information that we collect about you from online (including but not limited to, our Website), offline and third party sources. Our “Website” includes the official corporate websites administered by Pampered Chef (pamperedchef.com and pamperedchef.ca), authorized Independent Consultant websites that are made available and technically maintained and hosted by Pampered Chef, the Consultant–only part of our website (known as “Consultant’s Corner”), and any personal information you provide to a Pampered Chef Independent Consultant that is transferred to us through our websites (we collectively refer to these sources as the “Website”). This Privacy Policy is incorporated into our Terms of Use.

However, this Privacy Policy does not apply to information we collect through Table, Pampered Chef’s virtual party platform. You can access Table’s Privacy Policy here: Table Privacy Policy link.

Our Privacy Policy explains how we collect, use, and disclose personal information and the steps we take to secure such personal information.

Please review this Privacy Policy carefully to understand how we treat the information you provide through the Website. By accessing or using this Website, you represent that you are at least 18 years old and hereby indicate your unconditional acceptance to this Privacy Policy. This policy may change from time to time. If you do not agree with its terms, please do not access or use the Website or provide information to a Pampered Chef Independent Consultant. Your continued access or use of this Website after we make changes is deemed to be acceptance of those changes. Please periodically review the Privacy Policy for any updates.

  1. • Information We Collect
  2. • How We Use Your Information
  3. • How We Disclose Your Information
  4. • Third Parties
  5. • Automatically Collected Information
  6. • Information You Make Public
  7. • Privacy Controls
  8. • Data Retention
  9. • Children’s Privacy
  10. • Security
  11. • Cookies, Web Beacons and Other Technologies by Advertisers
  12. • Financial Incentives
  13. • Employment Opportunities
  14. • Applicable Laws and Data Transfers
  15. • Transfer in the Event of Sale or Change of Control
  16. • Changes to Privacy Policy and Questions
  17. • Additional U.S. States Privacy Disclosures
  18. • Additional Canada Privacy Disclosures

1. INFORMATION WE COLLECT

Without limitation, any of the following personal information may be collected: name; date of birth; age; addresses; email address; gender; telephone number; job title; profession; education level; income; payment information (including credit or debit card number, expiration date and any other associated payment information); as well as other information such as order details, purchase history, purchase preferences and interests and other commercial and transaction information; name of your Independent Consultant; communication preferences; username; password; security questions and answers; and any other personal information that you provide to us.

If you apply to be or become an Independent Consultant, we may also ask for your social security number, your banking information and, if applicable, your tax identification number.

If you do not provide a piece of the information we request in connection with a transaction on the Website or with an Independent Consultant, we may not be able to complete your transaction and may try to contact you.

We collect this personal information: (a) directly from you when you provide it to us, (b) automatically as you navigate through the Website (see the “Automatically Collected Information” section below) or otherwise engage with use online, including our pages in social media platforms or our emails, and (c) from third parties, for example, our Independent Consultants and others as described in the “Third Parties” section below.

Information collected automatically may include but is not limited to, usage details, IP addresses, computer or device type, internet browser type, computer or device ID, and other information collected through cookies, web beacons, pixels, and other data collection technologies. If you would like more information about the cookies, web beacons, pixels, and other data collection technologies we use, please see the section below titled “Cookies, Web Beacons and Other Technologies by Advertisers”.

2. HOW WE USE YOUR INFORMATION

We may use or disclose the personal information we collect for various purposes related to our business, including to:

  • • help us create, develop, operate, deliver and improve our products, services, content, recommendations, and marketing;
  • • send notices, such as communications about purchases, promotional materials, and changes to our terms, conditions and policies
  • • conduct auditing, data analysis, and research to improve our products, services and customer communications;
  • • create and verify your account profile;
  • • process and fulfill your order;
  • • if you are an Independent Consultant, process or fulfill the terms of a consultant agreement or your work as a consultant;
  • • provide you with information and customer service in response to your specific request or respond to any of your other inquiries;
  • • communicate with you, including via email, social media, text message, and telephone calls, for both transactional and commercial purposes, including to provide you with security alerts and shipping updates or offer you information and updates on products or services we think that you may be interested in;
  • • provide you with information on the Company’s or a third-party’s goods or services (either on a personalized or aggregate basis);
  • • improve the content and navigation on the Website;
  • • review advertising and promotional program performance, delivery verification and measurement;
  • • support and better understand Independent Consultant and consumer preferences and perform data analytics, including by combining the information we collect from you with information we collect from other sources;
  • • administer and manage online features and communities for the sharing and exchange of reviews, comments, feedback, and other user generated content;
  • • if you enter into a sweepstake, contest or similar promotional programs or sign up for other online experiences (e.g., Live Cooking Events), administer those programs and online experiences;
  • • provide offers or information relating to the Company and related business opportunity;
  • • enforce our Terms of Use;
  • • resolve disputes;
  • • prevent and detect fraud; and
  • • otherwise help us to comply with the law, regulation and/or legal process.

As discussed above, we may use personal information we collect to communicate with you via text message, including (with your consent, if necessary) to market to you or offer you information and updates on products or services we think you may be interested in. Text messages may be sent using an automatic telephone dialing system or other technology. You can unsubscribe from marketing text messages at any time by replying STOP, END, CANCEL, QUIT, or UNSUBSCRIBE to the text message. For more information, please see our Terms of Use.

Please note that we may disclose your personal information as is reasonably necessary to comply with the law or protect our rights or the rights of others.

3. HOW WE DISCLOSE YOUR INFORMATION

At times, we may use or disclose certain personal information to third parties including, but not limited to, (a) our affiliates and subsidiaries, (b) contractors, service providers (including customer service vendors, quality assurance vendors, cloud storage providers, security safety vendors, and marketing, communication, and text messaging service providers) and other third parties including, without limitation, Pampered Chef Independent Consultants, (c) data analytics service providers, (d) service providers engaged to fulfill orders or deliver products and/or services to you or your gift recipient; (e) vendors engaged to support the operation of our Website (e.g., product ratings and reviews, payment processors); (f) service providers engaged to conduct research and satisfaction type surveys and quizzes, (g) providers of marketing, advertising and promotional services and social media platforms, (h) payment processors, and (i) others for any other purpose disclosed by us when you provide the information or with your consent.

4. THIRD PARTIES

Pampered Chef has business relationships with several third-parties for transactions which may be subject to policies in addition to this Privacy Policy.

  • • We partner with companies that administer rewards and other incentive programs that enable the delivery of customizable content and offers to participants in their programs, including rebates and other special offers. Such companies collect and provide access to information about your purchasing habits, your engagement with our content and your participation in our offers. You should review the privacy policies and terms applicable to such programs before agreeing to participate.
  • • With respect to the processing of payments and depending on the payment method chosen and available, we may also disclose your personal information to any other involved payment provider and processor.

For example, we use the payment services provided by PayPal, Inc. and all companies in which PayPal or its successor directly or indirectly from time to time owns or controls (“PayPal”). PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. If you choose “PayPal” as payment option, we automatically transmit your data to PayPal. By selecting PayPal as payment option, you agree to the transfer of personal data required for payment processing. The data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, and other data if this is necessary for the payment processing.

  • • We may also receive information about you from social media platforms (e.g., Facebook, Instagram, TikTok, YouTube, and Pinterest) if you allow these platforms to provide us access to your profile and other personal information, if you engage with our content on these platforms, or if you interact with our social media pages in these platforms. The type of information that we may receive includes actions within or linking from our advertising content. You should review the privacy policies and applicable terms of the social media platforms and adjust your settings as appropriate. For example, we partner with Facebook, Inc. and may transmit and receive certain data to fulfill certain transactions that occur on Instagram. To the extent that this Privacy Policy is inconsistent with the privacy and other policies of such social media platforms, those policies will prevail with respect to such data and transactions.
  • • When you create an account or log into our Website through a social media service or similar tool, such as through Facebook or Twitter, any information that these third party social media services collect as a result of your use of those sign-in tools is subject to those respective entities’ own privacy policies. If you sign-in to our Website using such third party sign-in tools, certain information from those third party services will be transmitted to us.
  • • Links to third party websites may be provided on this Website or when you engage with that third party. We do not control and are not responsible for any of these websites and their content. We do not endorse or make any representations about such websites or any information or materials found there or any results that may be obtained from using them. Since we do not control these websites, we assume no responsibility for the privacy practices of such websites. We encourage you to review the privacy policies and terms of use posted on those third party websites.

5. AUTOMATICALLY COLLECTED INFORMATION

As is true of many digital properties, we and our third-party partners may automatically collect certain information from or in connection with your device when visiting or interacting with our Website and related business services, including when you visit our Website, read our emails, or otherwise engage with us. We and our third-party partners typically collect this information through a variety of tracking technologies, including cookies, web beacons, pixels, embedded scripts, mobile SDKs, location-identifying technologies, file information, and similar technology (collectively, “tracking technologies”), and we may use technologies from vendors to collect this information. Information we collect automatically about you may be combined with other personal information we collect directly from you or receive from other sources.

We, and our third-party partners, may use tracking technologies to automatically collect usage and device information, such as:

  • • Usage Data: Information about the way you access and use our Website and business related services, for example, the site from which you came and the site to which you are going when you leave our Website, the date and time you access the Website and how frequently you access the Website, whether you open emails or click the links contained in emails, whether you access the Website from multiple devices, and other actions you take on the Website.
  • • Browsing Behavior: Information about your browsing behavior and how you use the Website, such as the pages you visit, the time spend on the pages and actions taken, the links you click, the ads you view and click on, videos you watch or download, and other similar actions. We may also use third-party tools to collect information you provide to us or information about how you use the Website and may record your mouse movements, scrolling, clicks, keystroke activity, and text input on the Website and other browsing, search or purchasing behavior. These tools may also record information you enter when you interact with our Website, fill out forms in our Website, or engage in chat features through our Website.
  • • Device and Related Information: Information about the computer, tablet, smartphone or other device you use, such as your IP address, browser type, Internet service provider, device type/model/manufacturer, operating system, date and time stamp, and a unique ID that allows us to uniquely identify your browser, mobile device, or your account (including, for example, a persistent device identifier or an Ad ID), and other such information. We may also work with third-party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices.
  • • Limited Location Data: We collect limited information to approximate your general location based on your IP address. Pampered Chef does not collect your precise Global Positioning System (GPS) coordinates through tracking technologies.
  • • Analytics information: We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the services and to understand more about the demographics of our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners and view its opt-out options at https://tools.google.com/dlpage/gaoptout.

All of the information collected automatically through these tools allows us to improve your Independent Consultant and customer experience. For example, we may use this information to enhance and personalize your user experience, to monitor and improve our Website and related business services, and to improve the effectiveness of our Website, offers, advertising, communications and customer service. We also use this information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) identify you across multiple devices; (d) provide and monitor the effectiveness of our Website; (e) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our Website; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance our Website and related business services.

If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies; however, doing so may negatively impact your experience using the services, as some features and services may not work properly. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it.

We and our third-party partners also may collect certain information through cookies and similar tools for advertising purposes as further described in the section below titled “Cookies, Web Beacons and Other Technologies by Advertisers“.

6. INFORMATION YOU MAKE PUBLIC

Any communications that you submit or post to an interactive feature such as a comment or review section, blog or message board may be viewable by other users of the Website. We are not responsible for, nor can we guarantee protection of, any information you submit or post to the interactive features of the Website. Therefore, you acknowledge and understand you have no expectation of privacy in the content you submit to those interactive features of the Website’s, whether or not it contains your private information.

7. PRIVACY CONTROLS

The Website recognizes the Global Privacy Control (“GPC”) signal. If you are using a properly configured browser setting or plug-in that sends an opt-out preference signal to each website you visit, we will treat that as a valid request to opt out of sales or sharing your personal information. To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs.

Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, our Website does not currently interpret, respond to, or alter its practices when it receives “Do Not Track” signals.

8. DATA RETENTION

We store the personal information we collect about you for no longer than necessary to fulfil the purposes for which it was collected, and in accordance with our legitimate business interests and applicable law. However, if necessary, we may retain personal information for longer periods of time, until set retention periods and deadlines expire, for instance where we are required to do so in accordance with legal, tax and accounting requirements set by a legislature, regulator or other government authority.

To determine the appropriate duration of the retention of personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information and if we can attain our objectives by other means, as well as our legal, regulatory, tax, accounting and other applicable obligations.

9. CHILDREN’S PRIVACY

This Website is a general audience website and we do not knowingly collect or process information from children under 18 years of age, unless we have the appropriate consents or other permissions under applicable law. If you are under 18, do not use or provide any information on the Website. If we learn that we have information of a child under the age of 18 without verification of parental consent, we will permanently delete that information. If you believe we might have any information from or about a child under 18, please contact us at [email protected].

10. SECURITY

Whether you place an order, create a profile or enter into a consultant agreement, we recognize the importance of maintaining the security of our customers’ personal information. We use commercially reasonable security measures, including physical, administrative, and technical safeguards to protect your personal information. Here are some examples of security measures we use to protect your personal information:

  • • Passwords are required to access your online account and help to protect your account information. Please keep this password confidential.
  • • Encryption technology, called Transport Layer Security (TLS), helps to protect personal information in certain areas of our Website during transport across the Internet. The presence of TLS encryption may be indicated by https in the browser URL or the image of a closed lock or solid key in the browser window. These indications may not be present in mobile services that use TLS.
  • • For payment card information, we use secured networks, encryption or other protection of cardholder data, physical and technical access controls, monitoring and tests of security systems, and other information security practices to help to protect your information.

In addition, we use commercially reasonable measures to protect the customer data against unauthorized access. Unfortunately, however, no data transmission over the internet or stored on computer systems can be guaranteed to be 100% secure. As a result, while we strive to protect your information we do not guarantee or warrant the security of any information you transmit to or from our Website, and you do so at your own risk. We are not responsible for the actions of unaffiliated third parties.

11. COOKIES, WEB BEACONS AND OTHER TECHNOLOGIES BY ADVERTISERS

We may participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies and other third-party services to collect information about your use of our online services over time so that they may play or display ads on our Website, on other websites you may use, and on other devices you may use. Typically, though not always, the information used for interest-based advertising is collected through tracking technologies, such as cookies, web beacons, pixels, embedded scripts, location-identifying technologies, and similar technology, which recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the Website, Ad ID, and other similar information. If permitted by your device settings, they may also collect location data through GPS, Wi-Fi or other methods. We may share a common account identifier (such as a hashed email address or user ID) with our third-party advertising partners to help identify you across devices. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research. We may also use services provided by third parties (such as social media platforms) to serve targeted ads to you and others on such platforms. We may do this by providing a hashed version of your email address or other information to the platform provider.

We may engage in the following:

  • • Social Media Widgets and Advertising: Our Services may include social media features or widgets, such as the Facebook “Like” button. These social media companies may recognize you and collect information about your visit to our Website, and they may set a cookie or employ other tracking technologies. Your interactions with those features or widgets are governed by the privacy policies of those companies.
  • • Social Media Platforms: We may display targeted advertising to you through social media platforms, such as Facebook, Twitter, Pinterest. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our services while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics. We may disclose a unique identifier, such as a user ID or hashed email address, to these platform providers or they may collect information from our Website visitors through a pixel, in order to direct targeted advertising to you or to a custom audience on the social media platform. These advertisements are governed by the privacy policies of those social media companies that provide them. If you do not want to receive targeted ads on your social networks, you may be able to adjust your advertising preferences through your settings on those networks.
  • • Third Party Partners: We work with a variety of third-party partners to provide advertising services. For example, we use Google Analytics to recognize you and link the devices you use when you visit our Website on your browser or mobile device, log in to your account on our Website, or otherwise engage with us. We disclose a unique identifier, like a user ID or hashed email address, to Google to facilitate the service. Google Analytics allows us to better understand how our users interact with our Website and to tailor our advertisements and content to you. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google’s website, “How Google uses information from sites or apps that use our services” located at google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On here: https://tools.google.com/dlpage/gaoptout/.

We may also utilize certain forms of display advertising and other advanced features through Google Analytics. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Services. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences, or by visiting NAI’s online resources at http://www.networkadvertising.org/choices.

To learn more about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Digital Advertising Alliance’s (DAA) resources in the US available at https://youradchoices.com/ or the Digital Advertising Alliance of Canada’s resources in Canada available at https://youradchoices.ca/. You may also visit the Network Advertising Initiative’s (NAI) online resources available at http://www.networkadvertising.org/choices/.

You may also be able to limit interest-based advertising through the settings menu on your mobile device. You may also be able to opt-out of some — but not all — interest-based advertising served by mobile ad networks by visiting https://youradchoices.com/appchoices (in the US) or https://youradchoices.ca/appchoices (in Canada) and downloading the mobile AppChoices app.

Please note that when you opt out of receiving interest-based advertisements, this does not mean you will no longer see advertisements from us or on our online services. It means that the online ads that you do see should not be based on your interests. For example, you may see contextual ads, which are shown to you based on the context of the specific site you are visiting. We are not responsible for the effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs. In addition, third parties may still use cookies to collect information about your use of our online services, including for analytics and fraud prevention as well as any other purpose permitted under the DAA’s Principles.

12. FINANCIAL INCENTIVES

We may offer financial incentives to promote our products or services. These financial incentives may include credits, discounts, coupons and other benefits or rewards when you sign up for one of our programs, such as when you subscribe to receive emails or other communications from us, take surveys and quizzes to enable us to learn about your preferences and deliver product or service recommendations, join a loyalty program, or participate in a sweepstake, contest, or other promotion. We may collect your personal information to incentivize your participation and administer those programs. Participation in those programs is optional. The financial incentive terms will be presented to you before you are given the option to sign up for the program. You may withdraw from the program at any time by using the method designated at the time of sign up or as described in the program’s terms and conditions, and if no other method is designated for the applicable program, by contacting us as described in this Privacy Policy. Withdrawing or exercising your privacy rights, such as by requesting deletion of your personal information, may impact your ability to participate in those programs and receive the relevant financial incentives. For example, if you ask us to delete your email address, we will no longer be able to email you discounts, coupons, or other exclusive offers or benefits. We estimate the value of your personal information is reasonably related to the value of the financial incentive presented to you.

13. EMPLOYMENT OPPORTUNITIES

We may post employment opportunities on the Website and on other third party websites and platforms (e.g., LinkedIn), and invite users to submit resumes to such posts. Your use of third party websites and platforms to submit an application is subject to the privacy policies and terms of use posted on those websites or platforms. If you choose to submit your name, contact information, resume and/or other personal information to us directly or through a third party website or platform, you are authorizing us to use this information for all lawful and legitimate hiring and employment purposes. We also reserve the right, at our sole discretion, to forward the information you submit to any subsidiaries and affiliates for legitimate business purposes. Nothing in this Privacy Policy, our Terms of Use or contained in the Website shall constitute a promise by us to interview, hire or employ any individual who submits information to us, nor shall anything in this Privacy Policy, our Terms of Use or contained in the Website constitute a promise that we will review any or all of the information submitted to us by users. We may combine employment application data with research tools and information from other sources. We comply with the requirements of all applicable laws concerning equal employment opportunity. In the recruitment of employment there will be no unlawful discrimination on the basis of race, color, religion, sex (unless sex is a bona fide occupational requirement), age, national origin, disability, or any other basis prohibited by applicable law. We encourage all qualified applicants to apply.

14. APPLICABLE LAWS AND DATA TRANSFERS

You acknowledge that we are principally located in the United States and have offices and engage service providers in other countries and, accordingly, your information may be transferred to, processed, analyzed, and stored in the United States and countries other than the country from which you accessed our Website and your information was collected. That means the information you provide to us may be transferred to a country whose laws may not provide the same level of privacy protection for your personal information as your home country.

By using our Website you consent to the adjudication of any disputes in the federal courts of, and in accordance with the laws of, the State of Illinois.

Our Website is intended for our North America business and designed to be compatible with the laws of the countries in which we operate. If you reside in Europe, please visit us at https://pamperedchef.eu/. Note that the laws of certain countries and states may require that we set out specific information in this Privacy Policy – please refer to the “Additional U.S. State Privacy Disclosures“ and “Additional Canada Privacy Disclosures“ sections as applicable.

15. TRANSFER IN THE EVENT OF SALE OR CHANGE OF CONTROL

If the ownership of all or substantially all of Pampered Chef’s changes or we otherwise transfer assets relating to our business or from Pampered Chef to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such case, unless permitted otherwise by applicable law, your information would remain subject to this Privacy Policy.

16. CHANGES TO PRIVACY POLICY AND QUESTIONS

This Policy may be amended, from time to time. If we decide to change our Privacy Policy, we will post the revised policy here and update the “Revised” date at the top of the page. If you have questions about this Policy, please contact us at [email protected], or by mail addressed to, The Pampered Chef, Ltd., Attn: General Counsel, One Pampered Chef Lane, Addison, IL 60101. Kindly provide us with the means in which you would like us to use to respond to your inquiry.

17. ADDITIONAL U.S. STATE PRIVACY DISCLOSURES

These Additional U.S. State Privacy Disclosures (“U.S. Disclosures”) supplement the information contained in our Privacy Policy by providing additional information about our personal information processing practices relating to individual residents of California, Colorado, Connecticut, Delaware, Nevada, New Jersey, Oregon, Texas, Utah, Virginia and other U.S. states that have enacted privacy laws that grant their residents certain rights and/or require specific disclosures. For a detailed description of how we collect, use, disclose, and otherwise process personal information in connection with our services, please review the other sections of our Privacy Policy. These U.S. Disclosures also serve as our notice at collection.

When we use the term “personal information” in these U.S. Disclosures, we mean any data or information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular natural person, or any other data or information that constitutes “personal data”, “personal information,” or “personally identifiable information” under applicable state privacy laws.

Collection and Use of Personal Information

We collect personal information from and about individuals for a variety of purposes. We also disclose personal data to a number of recipients. To learn more about the types of personal information we collect, the sources from which we collect or receive personal information, and the purposes for which we use this information please refer to ”The Information We Collect“, ”How We Use Your Information“ and “How We Disclose Your Information“ sections of our Privacy Policy.

Sensitive Information

The following personal data elements we collect may be classified as “sensitive” under certain U.S. state privacy laws (“sensitive information”): username and password. If you are a consultant, we may also ask for your social security number, your banking information and, if applicable, your tax identification number.

We only use or disclose sensitive information for the following purposes (and as reasonably necessary and proportionate for those purposes), or for such other purposes described to you at the time of collection: for performing services and providing goods you have requested or purchased; for preventing, detecting and investigating security incidents, fraud and other malicious, deceptive or illegal actions; to ensure the physical safety of natural persons; to perform services on behalf of the business; to verify or maintain the quality or safety of a product or service owned, sold or controlled by the business, and to improve, upgrade, or enhance such produce or service; or for short term transient use. We collect and process sensitive information without the purpose of inferring characteristics about a consumer.

De-identified Information

We may receive, or process personal information to create, deidentified information that can no longer reasonably be used to infer information about, or otherwise be linked to, a particular individual or household. Where we maintain deidentified information, we will maintain and use the information in deidentified form and not attempt to reidentify the information except as required or permitted by law.

Your Privacy Choices

Depending on your state of residency, you may be able to exercise the following rights in relation to the personal information about you that we have collected (subject to certain limitations and exceptions at law):

  • • The right to confirm whether we are processing personal information about you and, were required by law, to obtain certain personalized details about the personal information we have collected about you, including:
    • • The categories of personal information collected;
    • • The categories of sources of the personal information;
    • • The purposes for which the personal information were collected;
    • • The categories of personal information disclosed to third parties (if any), and the categories of recipients to whom the personal information were disclosed;
    • • The categories of personal information shared for cross-context behavioral advertising purposes (if any), and the categories of recipients to whom the personal information were disclosed for those purposes; and
    • • The categories of personal information sold (if any), and the categories of third parties to whom the personal information were sold.
  • • The right to obtain access to the personal information we have collected about you and, where required by law, the right to obtain a copy of the personal information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.
  • • The right to request the deletion of personal information that we have collected from you, subject to certain exceptions.
  • • The right to request that any inaccuracies in your personal information be corrected, taking into account the nature of the personal information and the purposes of the processing of your personal information.
  • • The right to direct us not to “sell” personal information we have collected about you to third parties for monetary or other valuable consideration, or “share” your personal information to third parties for cross-context behavioral advertising purposes, or process your personal information for purposes of “targeted advertising”.
  • • The right to direct us not to use automated decision-making or profiling for certain purposes.

Depending on your state of residency, you may also have the right to not receive retaliatory or discriminatory treatment in connection with a request to exercise the above rights. However, the exercise of the rights described above may result in a different price, rate or quality level of product or service where that difference is reasonably related to the impact the right has on our relationship or is otherwise permitted by law.

Not all of the privacy rights described above may be applicable in the state you reside in. Pampered Chef will consider and comply with the requirements of applicable privacy laws in responding to requests it receives to exercise privacy rights.

How to Exercise Your Privacy Rights

To submit a request to exercise one of the privacy rights identified above, please submit a request by:

We may need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account, if you have one. We will only use personal information provided in connection with a privacy rights request to review and comply with the request.

In certain circumstances, we may decline a request to exercise the rights described above, particularly where we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.

Exercise Your Right to Opt-Out of Personal Information Sales or Sharing for Targeted Advertising

Unless you have exercised your right to opt-out of “sales” or “sharing” of personal information, we may “sell” or “share” (as such terms are defined in applicable U.S. state privacy laws) your personal information (including Identifiers, Internet/Network Information, and Geolocation Information) to certain third-party ad networks, social networks and advertising partners to deliver targeted advertising (also known as “cross-context behavioral advertising”) and personalized content to you on our Website, on other sites and services you may use, and across other devices you may use, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research. These activities may also be considered “targeted advertising” under applicable U.S. state privacy laws. See the “How We Disclose Your Information” and “Cookies, Web Beacons and Other Technologies by Advertisers” sections of the Privacy Policy. The third parties to whom we sell or share personal information may use such information for their own purposes in accordance with their own privacy policies.

You do not need to create an account with us to exercise your right to opt-out. However, we may ask you to provide additional personal information so that we can properly identify you to track compliance with your opt-out request. We will only use personal information provided in an opt-out request to review and comply with the request. If you choose not to provide this information, we may only be able to process your request to the extent we are able to identify you in our data systems.

To exercise the right to opt-out, you may submit a request by clicking the link below:

  • • Opt-Out of “Selling”, “Sharing” and “Targeted Advertising” (Do Not Sell or Share My Personal Information) – Personal Information Collected via Cookies and Other Tracking Technologies on our Website. We use cookies and other tracking technologies on our Website to understand how you interact with our services and content and serve you with relevant advertising, which may involve activities that could be considered as “selling”, “sharing” or “targeted advertising” under applicable privacy laws. To exercise your right to opt-out under applicable privacy laws as it relates to the use of cookies and other tracking technologies on our Website, please click on “Your Privacy Choices” on the footer of the page. Please note this opt out is browser specific. You must reset your preferences if you clear cookies or use a different browser or device.
  • • Opt-Out of “Selling”, “Sharing” and “Targeted Advertising” (Do Not Sell or Share my Personal Information) – Other Personal Information. We may disclose your personal information (such as your name, e-mail address, postal address, and phone number) to third parties who may use such information for their own commercial or business purposes in a manner that could be considered as “selling”, “sharing” or “targeted advertising” under applicable privacy laws. To opt out of such processing of such personal information under applicable privacy laws, please fill out our Individual Rights Request Form.

Authorized Agents

In certain circumstances, you are permitted to use an authorized agent to submit requests on your behalf through the designated methods set forth in these U.S. Disclosures where we can verify the authorized agent’s authority to act on your behalf.

For requests to know, delete, or correct personal information, we require the following for verification purposes:

  • • a power of attorney valid under applicable law from you or your authorized agent; or
  • • sufficient evidence to show that you have:
    • • provided the authorized agent signed permission to act on your behalf; and
    • • verified your own identity directly with us pursuant to the instructions set forth in these U.S. Disclosures; or directly confirmed with us that you provided the authorized agent permission to submit the request on your behalf.

Appealing Privacy Rights Decisions

Depending on your state of residency, you may be able to appeal a decision we have made in connection with your privacy rights request. All appeal requests should be submitted by emailing [email protected]. If you have concerns about the results of an appeal, you may contact the attorney general in the state where you reside.

California-Specific Disclosures

The following disclosures only apply to residents of the State of California.

Personal Information Collection

In the last 12 months, we may have collected the following categories of personal information: identifiers, commercial information, internet/network information, geolocation data, professional/employment information and inferences generated from your use of our Website. For more information about our collection of personal information, the sources of personal information, and how we use this information, please see “Information We Collect“ and “How We Use Your Information“ sections of our Privacy Notice.

Disclosure of Personal Information

In the last 12 months, we may have disclosed all of the categories of information we collect with third parties for a business purpose, as described in the “How We Share Personal Information“ section of the Privacy Policy.

The categories of third parties to whom we sell or disclose your personal information for a business purpose include:

  • • Our affiliates;
  • • Service providers, contractors and advisors that perform services for us or on our behalf, which may include providing marketing and advertising services, communications services, quality assurance services, cloud storage, fulfillment services, and security and safety services;
  • • Payment processors;
  • • Pampered Chef Independent Consultants;
  • • Ad networks and advertising partners, including social networks, to deliver advertising and personalized content to you on our services, on other sites and services you may use, and across other devices you may use, as well as provide advertising-related services such as reporting, attribution, analytics, and market research;
  • • Social networks for advertising or personalization purposes, or to engage with you; and
  • • Analytics providers to better understand the demographics of our users and visitors, and to personalize, enhance and improve our Website.

We may also disclose personal information to other third parties at your direction or upon your request, or to comply with legal process or contractual obligations, as described in our Privacy Policy.

Sales of Personal Information and Sharing for Targeted Advertising

In the previous 12 months, we have sold the following categories of personal information to third parties, subject to your settings and preferences and your right to opt out:

  • • Identifiers
  • • Internet / Network Information
  • • Geolocation Information
  • • Inferences generated from your use of our Website

In addition, please see the “Cookies, Web Beacons and Other Technologies by Advertisers” section of our Privacy Policy to learn more about how third-party advertising networks, social media companies and other third party businesses collect and disclose your personal information directly from your browser or device through cookies or tracking technologies when you visit or interact with our Website or otherwise engage with us.

Minors

We do not sell the personal information and do not have actual knowledge that we sell the personal information of minors under 16 years of age. If we wish to do so in the future, we will first seek affirmative authorization from either the minor who is between 13 and 16 years of age, or the parent or guardian of a minor less than 13 years of age. Please contact us at [email protected] to inform us if you, or your minor child, are under the age of 16.

If you wish to submit a privacy request on behalf of your minor child in accordance with applicable jurisdictional laws, you must provide sufficient information to allow us to reasonably verify your child is the person about whom we collected personal information and you are authorized to submit the request on your child’s behalf (i.e. you are the child’s legal guardian or authorized representative).

“Shine the Light”

The California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. To opt out of this type of sharing, please email us at [email protected] or by mailing a request to: The Pampered Chef, Ltd. Attn: General Counsel, One Pampered Chef Lane, Addison, IL 60101. In your request, kindly advise us where we should send our response to. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

18. ADDITIONAL CANADA PRIVACY DISCLOSURES

These Additional Canada Privacy Disclosures (“Canada Disclosures”) supplement the information contained in our Privacy Policy by providing additional information about our personal information processing practices relating to individual residents of Canada. For a detailed description of how we collect, use, disclose, and otherwise process personal information in connection with our services, please review the other sections of our Privacy Policy.

Your Privacy Choices

Depending on your province of residency, you may be able to exercise the following rights in relation to the personal information about you that we have collected (subject to certain limitations and exceptions at law):

  • • The right to confirm whether we are processing personal information about you and, were required by law, to obtain certain personalized details about the personal information we have collected about you, including about our use and disclosure of such personal information.
  • • The right to obtain access to the personal information we have collected about you and, where required by law, the right to obtain a copy of the personal information in a structured, commonly used, and machine-readable format.
  • • The right to request that any inaccuracies in your personal information be corrected, taking into account the nature of the personal information and the purposes of the processing of your personal information.

Not all of the privacy rights described above may be applicable in the province you reside in. Pampered Chef will consider and comply with the requirements of applicable privacy laws in responding to requests it receives to exercise privacy rights.

How to Exercise Your Privacy Rights

To submit a request to exercise one of the privacy rights identified above, please submit a request by:

We may need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account, if you have one. We will only use personal information provided in connection with a privacy rights request to review and comply with the request.

In certain circumstances, we may decline a request to exercise the rights described above, particularly where we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.

Compliance with Canada’s Anti-Spam Legislation (“CASL”)

You may be asked to provide your personal information to opt-in to receive emails or text messages about our products, promotions, special offers and company updates. This consent is sought by The Pampered Chef, Ltd., One Pampered Chef Lane, Addison, IL 60101. You can unsubscribe at any time from these commercial electronic messages by using the unsubscribe link located in the email, by replying STOP, END, CANCEL, QUIT, or UNSUBSCRIBE to the text message, by contacting us at [email protected], or by mail, The Pampered Chef, Ltd., Attn: General Counsel, One Pampered Chef Lane, Addison, IL 60101.