Warning

• READ ALL INSTRUCTIONS BEFORE USING
• When using electrical appliances, basic safety precautions should always be followed, including the following:
  • 1. Please read all instructions. Save these instructions.
  • 2. This appliance should not be used by children. To avoid possible accidental injury, close supervision is required when the appliance is used around children or individuals whose physical, sensory, or mental abilities may prevent safe use of the appliance.
  • 3. Keep the appliance and cord away from children. Never drape the cord over the edge of a counter, never use an outlet below the counter, and never use with an extension cord. Do not let the cord hang over the edge of a table or counter or touch heated surfaces.
  • 4. Cook only in the Rockcrok® Dutch Oven and Everyday Pan. Using other cookware may result in damage to the appliance or injury to the user.
  • 5. HOT: Do not touch the base, top rim, or metal exterior while the slow cooker stand is in use, as this may cause burns. Only touch the handles and selector wheel while in use. Unplug the unit and use extreme caution when moving an appliance containing hot oil or other hot liquids. Always use oven mitts when moving heated slow cooker stand and/or Rockcrok®.
  • 6. To protect against electrical hazards or injury, do not immerse the cord, plug, or heating base in water or other liquid.
  • 7. Do not pour liquid or put food directly into the base of the product. Always use with the Rockcrok® Dutch Oven or Everyday Pan.
  • 8. Unplug from the outlet when not in use and before cleaning. Allow to cool before putting on or taking off any parts.
  • 9. The power cord should be regularly examined for signs of damage. If the cord is damaged, the appliance must not be used.
  • 10. For indoor use only. Do not use outdoors. Intended for countertop use only.
  • 11. Do not place on or near a heat source like a hot gas or electric burner or in a heated oven.
  • 12. Do not use the appliance for other than intended use.
  • 13. To disconnect, remove the plug from the wall outlet. Always pull the plug out from the wall; never pull the cord.
  • 14. The use of unapproved accessory attachments (such as racks or dehydrators) is not recommended and may cause injuries or damage. Any such use will void the warranty.
  • 15. Keep the stand 6" (15 cm) away from the wall, countertop edge, and other obstructions.
  • 16. Do not let any water or other liquid enter the appliance to prevent electric shock.
  • 17. Do not place any cardboard, paper, or plastic inside the appliance.
  • 18. This appliance is for HOUSEHOLD USE ONLY.
  • 19. This appliance is only intended for the preparation, cooking, and serving of food. It is not intended for use with any nonfood materials or products.
  • 20. Some countertop and table surfaces are not designed to withstand prolonged heat. Do not set the heated unit on non-heat safe surfaces such as finished wood, laminate, or Corian® surfaces. We recommend placing a hot pad or trivet under your slow cooker stand to prevent damage to the surface. Be certain not to obstruct the vents.
  • 21. Always use this appliance on a flat, dry, and level surface.
  • 22. After cooking, always use caution when opening the lid as there may be steam.
  • 23. It is recommended to check the unit throughout long cooking times to ensure the unit is properly working.
  • 24. Spilled food can cause serious burns.

WARNING-ELECTRICAL HAZARD

Failure to abide by these specific instructions may cause electrical shock or a thermal event and could lead to death or serious injury:

• Always unplug when not in use.
• Do not use anything other than a 120V–60Hz power outlet.
• Do not immerse, submerge, or sprinkle product with liquids.
• Do not insert or remove the plug with wet hands. In order to avoid injuries due to electric shock, make sure your hands are dry before plugging and unplugging the unit.
• Do not use the appliance with wet hands.
• Do not attempt to modify the plug in any way.
• Regularly inspect the appliance before using. Do not use if the cord, plug, or appliance becomes damaged in any way.
• Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or is dropped or damaged in any manner. If any of these occur, call the Solution Center at (888) 687-2433 (United States) or (800) 342-2433 (Canada) for assistance.
• If the plug fits loosely into the outlet, or if the plug or outlet feels warm, do not use that outlet.
• Do not attempt to make any repairs to this product by yourself. See the guarantee section for more information.
• A short power-supply cord is used to reduce the risk resulting from it being grabbed by children, becoming entangled in, or tripping over a longer cord.
• Do not plug into a power strip or an outlet with another appliance. A grounded socket of 15A or more rated current should be used.

This unit has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician..

• Persons with various external or implanted medical devices (such as pacemakers, hearing aids, cochlear implants, etc.) should consult with authorized medical professionals before use. Refer to the instructions of medical equipment providers.

CLEANING

• WARNING: Never immerse the unit in water or other liquid.
• Unplug your slow cooker stand and let it cool completely before cleaning.
• The outside of the stand can be cleaned with a soft cloth. Dampen it with warm, soapy water, then wipe dry.
• Do not use abrasive cleansers like steel wool, cleansers with bleach, or oven-cleaning solutions as they may permanently damage the surface and void the guarantee.
• TO DEEP CLEAN INTERIOR: Prepare a paste by mixing ½ cup (125 mL) of baking soda with 3 tbsp (45 mL) of water. Use a soft, damp cloth to apply the paste to the residue, scrubbing as needed. Wipe with a dampened soft cloth.

IMPORTANT BEFORE USE
Before first use: 1. Remove all packaging. 2. Read this entire document. 3. Clean the unit before using. 4. Perform an Initial Test Run!
Before each use: 1. Inspect the stand for any damage. Do not operate if damaged. Call the Solution Center at (888) 687-2433 (United States) or (800) 342-2433 (Canada) for assistance. 2. Ensure there are no foreign objects in the slow cooker stand. 3. Place on a stable, dry, level surface, away from combustible material, external heat sources, and water or water reservoirs. 4. Position the stand 6" (15cm) away from any overhangs, walls, and table or countertop edges. Initial Test Run Before using for the first time, we recommend running a test run to familiarize yourself with the product and ensure it is working correctly.
	1. Unwrap the cord from cord storage underneath. (See illustration.) 2. Place a Rockcrok® Dutch Oven or Everyday Pan in the unit. 3. Fill the Rockcrok® 2/3 full with water and place the lid on. 4. Plug in the unit. The screen will show 4 dashes. Turn to the Warm setting and press the selector wheel. 5. Turn the selector wheel to set the time to 30 minutes and press again to start. 6. When setting is complete, five beeps will sound. Press cancel.

TO USE
1. Time/Temp Button Press this button before cooking to cycle through the settings. Press once during cooking to adjust the time and twice qucikly during cooking to adjust the temperature (low/ high/keep warm).	4. High Setting Rotate the selector wheel and press to select this setting. The time will flash. Rotate the selector wheel to desired time and press to start.
2. Cancel Button Using this button, you can cancel any operation at any time that the product is performing, and you will be brought to four flashing lines.	5. Warm Setting Rotate the selector wheel and press to select this setting. The time will flash. Rotate the selector wheel to desired time and press to start. ONLY use for keeping cooked food at serving temperature until you are ready to eat. DO NOT cook or reheat on the Warm setting. NOTE: Food can dry out or burn when left on the WARM setting for too long. Check food occasionally when you’re using the Warm setting. NOTE: We DO NOT recommend using the Warm setting for more than 4 hours.
3. Low Setting Rotate the selector wheel and press to select this setting. The time will flash. Rotate the selector wheel to desired time and press to start cooking.	6. Disp. Off Rotate the selector wheel to this setting and press to turn the display off. NOTE: This does not turn the unit off. You must unplug the unit when not in use.

Use & Care

• Use only with Rockcrok® Dutch Oven and Everyday Pan.
• NOTE: During first few uses of this appliance, you may notice slight smoking and/or an odor. This is normal with many heating appliances and will not happen after a few uses.
• WARNING: The sides and top rim of the slow cooker’s base get very warm due to the heating elements. Always use oven mitts when moving the hot slow cooker stand or Rockcrok®.
• There may be a slight gap between the slow cooker stand and your Rockcrok®. It’s normal and won’t affect the stand’s performance.
• To transport food, remove the pan from the slow cooker stand.
• To transport food, remove the pan from the slow cooker stand.
• Always use oven mitts when handling hot pans and the hot unit

To Use

• Before you use your slow cooker, remove all the packaging. Place a clean and dry Rockcrok® into the stand. Add food to the Rockcrok® as the recipe directs.
• • Plug in your slow cooker stand, scroll to the desired setting, and press the selector wheel. The time will flash. Turn the selector wheel to desired time and press to start cooking. Refer to your specific recipe for more precise cook times.
  • LOW: Recommended for slow, all-day cooking.
  • HIGH: One hour on HIGH is equivalent to approximately 1½–2 hours on LOW.
  • WARM: ONLY for keeping cooked food at serving temperature until you are ready to eat. DO NOT cook or reheat on the WARM setting. NOTE: Food can dry out or burn when left on the WARM setting for too long. Check food occasionally when you’re using the WARM setting. After the LOW and HIGH settings end, the unit will automatically switch to the Warm setting for 4 hours. After the WARM setting is complete, the unit will beep 5 times. There will be a reminder beep every 2 minutes for 16 minutes.
  • When you’re done cooking, unplug your slow cooker stand and let it cool before cleaning.

Tips

• Make sure the inside bottom of the Rockcrok® is completely covered with food or liquid and there are no dry spots.
• Don’t overfill the Rockcrok®. To prevent boil-overs and spills, leave enough space between the top of the Rockcrok® and the food so that the recipe has room to simmer and not touch the lid.
• Stirring is not usually necessary when slow cooking. Removing the lid releases lots of heat, so the cook time may need to be extended. However, if you’re cooking on HIGH, you may want to stir occasionally. To make sure your recipe gets up to the right temperature, don’t remove the lid during the first two hours of cooking. Warning: Always use an oven mitt when touching a hot pan, lid, or unit. Be careful when opening the lid as there may be steam.
• Many recipes call for all-day cooking. If you don’t have time to prepare in the morning, you can do it the night before. Place all ingredients in the Rockcrok®, cover it with the lid, and refrigerate it overnight. In the morning, just place the Rockcrok® in the slow cooker stand.
• Slow cookers allow for very little evaporation, so it’s normal to have more liquid at the end of cooking.

Food Safety Tips

• Seafood, milk, cream, or sour cream should be added toward the end of cooking.
• If you suspect that the power has gone out during the day, the food may be unsafe to eat. If you’re not sure how long the power was out, discard the food inside.
• Do not use frozen, uncooked meat in the slow cooker. Thaw any meat or poultry before slow cooking.
• Never let undercooked or raw meat sit at room temperature in the slow cooker. Once meat is placed into the Rockcrok®, it should be cooked immediately (unless you’re prepping and refrigerating food the night before).

TROUBLESHOOTING

Problem	Solutions
Food is undercooked.	The food was cooked on WARM setting. Do not cook or reheat on WARM. Only cook on the LOW or HIGH settings. The power may have been interrupted. The food was cooked on the LOW setting, but the recipe’s cook time was based on the HIGH setting. The Rockcrok® was overfilled. The lid was not placed on the Rockcrok® correctly. Make sure the lid is positioned securely.
Food is overcooked.	The food was cooked on the HIGH setting, but the recipe's cook time was based on the LOW setting. Try to check food 1–2 hours earlier than the recipe states to see if it's done.
The food isn't done after cooking the amount of time recommended in my recipe.	This can be due to voltage variations (which are common) or altitude. Slight fluctuations in power don't have a noticeable effect on most appliances; however, it can extend the cook times in the slow cooker. You'll learn through experience if a shorter or longer time is needed.

Guarantee

• Two-year guarantee for noncommercial use. Refer to our website or the sales receipt for details.