Table of Contents

Important Safeguards. 4–5
Warning. 5–6
Electric Hazards. 6–7
Parts . 7
Important Before Use. 8
Cooking Positions . 8–9
Control Panel/Display. 9
Cleaning. 10
How to Place the Drip Tray . 10
How to Insert and Remove the Plates . 10–11
Initial Test Run. 12
How to Use the Probe . 12
How to Store the Probe. 12–13
How to Use the Top/Bottom Button . 13
Preparing to Cook . 13
How to Use the Custom Setting. 13
How to Use the Presets. 14
Troubleshooting. 14–15
Guarantee. 15

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Read, understand, and follow all Safety and Use Instructions to avoid injury.

Save these instructions.

• 1. Please read all instructions. Save these instructions.
• 2. If any surface is cracked or damaged, switch off and unplug the unit to avoid the possibility of electric shock.
• 3. This unit is for household use only, it is not intended for commercial use.
• 4. Do not use outdoors; intended for indoor countertop use only.
• 5. Do not place the unit on, near, or inside an external heat source. (e.g., a hot gas or electric burner or in an oven.)
• 6. Only use the temperature probe provided with this product. Do not use the probe with, or in, other appliances. (e.g., oven, microwave, stovetop, grill, refrigerator, or dishwasher), as this may cause deformations, which can negatively affect the future performance of the unit.
• 7. Keep out of the reach of children and individuals whose physical, sensory, or mental abilities may prevent safe use of the product.
• 8. To protect against electrical shock, do not immerse or operate the unit, cord, or plugs in or around water or other liquid.
• 9. Do not operate the unit, parts, or accessories if damaged. This includes the bottom, plates, temperature probe, or plug. If damaged, or if the unit malfunctions, call the Solution Center at (888) 687-2433 (United States) or (800) 342-2433 (Canada) for assistance.
• 10. Extreme caution must be used when handling, especially if it contains hot contents. Mishandling of hot contents
  could result in burn injuries. Do not attempt to disassemble or interact with the unit or its parts until the
  everything is cool to the touch.
• 11. Turn off the power switch and unplug from the outlet when not in use and before cleaning.
• 12. Prior to cleaning, do not attempt to disassemble or interact with the unit or its parts until everything is cool to the touch.
• 13. Do not use the included cleaning tool until the unit and its parts are cool to the touch.
• 14. Do not use liquids to clean the plates while the plates are installed in the unit.
• 15. Do not use to cook sauces.
• 16. Only use accessories that are sold by Pampered Chef and are recommended for use with this unit. The use of accessory attachments not sold or recommended by Pampered Chef may cause injuries.
• 17. Do not use any accessory that has been damaged in any manner.
• 18. Do not let the cord hang over the edge of a countertop.
• 19. Do not let the cord touch hot surfaces including those from the unit itself.
• 20. Do not use for anything other than the intended use as outlined in this use and care manual.
• 21. Do not move the unit until the unit and its parts are cool to the touch and the top is closed.
• 22. Always use two hands when moving the unit or plates. The handle must not be used for carrying or moving the unit.
• 23. When done using, press the Cancel button. After pressing the button, turn the unit off using the On/Off switch. Unplug from the outlet when not in use, before assembling or disassembling parts, and before cleaning. To unplug, grasp the plug and pull from the outlet; never pull from the power cord.
• 24. Never use metal utensils, as they will scratch the nonstick plates. Instead, use only wooden or heat-safe plastic or silicone utensils.
• 25. Never leave utensils, the probe, or the probe’s wire in contact with the hot plates, as they may melt the utensil or damage the plate or the unit. Do not use the included cleaning tool as a cooking utensil.
• 26. In between recipes, use a wooden or heat-safe plastic or silicone utensil to scrape excess food buildup through the grease channels and into the drip tray. Then, using caution, wipe off any residue with a paper towel before proceeding with the next recipe.
• 27. Aerosol nonstick spray is not recommended; it will create a sticky residue which is difficult to clean.
• 28. Use caution when turning off and on as the On/ Off switch is near an area that can become hot. Never touch a hot plate with your bare hands. Never touch the switch when in Flat position and the unit is open. Always allow the unit to cool to the touch before touching the switch.

WARNING

• Hot contents can cause serious burns. Content temperatures can cause serious scalds in less than one second.
	• Do not touch hot surfaces without appropriate heat-resistant hand protection such as oven mitts or potholders.
	• Always use appropriate heat-resistant hand protection when opening and closing the unit as some steam may appear on the handle and the unit. • During use, keep hands and exposed skin away from the plates and other hot surfaces, as this may cause scalding and burns.
	• Position the unit at least 6 inches (15 cm) away from any overhangs, walls, and table or countertop edges.
• Do not move while in use. • Do not leave the unit unattended while in use. • Keep the cord away from children. • A short power-supply cord is used to reduce the risk of it being grabbed by children, becoming entangled, or getting tripped over. For child safety, never drape the cord over the edge of a counter. Never use an outlet below a counter or with an extension cord.
	• Keep body parts and unauthorized utensils (e.g., silverware, non-heat-proof spatulas, etc.) out of the unit during use or while the unit is hot to reduce the risk of injury or damage to the unit.
• Do not operate on an unstable surface. • Never operate on or near flammable materials such as newspapers or paper plates. • Operate the unit near a kitchen vent. Do not operate in an appliance garage or under a wall cabinet. When storing in an appliance garage, always unplug the unit from the electrical outlet and make sure completely cool. Not doing so could create a risk of fire, especially if the unit touches the walls of the garage or the door touches the unit as it closes.
	• Do not operate the unit adjacent to, or inside of, water (e.g., on a boat, sinks, pools, lakes, etc.).
	• Do not put foreign objects into gaps and crevices of the unit. This may cause electric shock or a thermal event, which could result in death or serious injury.
• Do not use excessive force with the unit. It could cause damage, break, or injure the user. • Use caution when opening the lid to ensure no body parts come in contact with the unit. • Do not store in direct sunlight. • Do not use with foods that are too large or overhang on the unit. • Use caution when opening. Always have one hand on the handle when the other hand is retrieving food. The top plate may shut or become unseated if not locked properly or bumped, causing injury to the user or those around. • Always use food-safe practices when using the Keep Warm function. This product is not intended to keep food at a food-safe temperature.
	• Always turn it off and unplug when not in use. The On/Off switch is near an area that can become hot. Never touch a hot plate with your bare hands. Never touch the switch when in Flat position (while the unit is open). Always allow the unit to cool before touching the switch.
• Do not disassemble the unit; there are no user-serviceable parts.

ELECTRICAL HAZARDS

• • Failure to abide by these specific instructions may cause electrical shock or a thermal event and could lead to death or serious injury:
  • • Always turn the unit off using the On/Off switch and unplug when not in use.
  • • Do not use anything other than a 120V–60Hz grounded power outlet.
  • • Do not immerse, submerge, or sprinkle with liquids.
  • • Do not attempt to modify the plug in any way.
  • • If the plug fits loosely into the outlet, or if the outlet feels warm, do not use that outlet.
  • • Do not insert or remove the plug with wet hands. In order to avoid injuries due to electric shock, make sure your hands are dry before plugging and unplugging the unit.
  • • Do not plug into a power strip or an outlet with any other appliances. The product should be used with a dedicated outlet; do not share the outlet or circuit with other appliances. A grounded socket of more than 15A rated current shall be used alone.

• To reduce the risk of electric shock, this plug is intended to fit into a grounded outlet only one way. If the plug does not fit, contact a qualified electrician.

• Persons with pacemakers or users of hearing aids of cochlear implants or any other battery or electrically operated medical device connected to or implanted should consult with authorized medical personnel before use. Refer to the instructions of medical equipment providers. • Always ensure the cord is not touching any hot elements on the unit during and after use. • Only use with the provided temperature probe.

PARTS

A. Bottom B. Top C. Handle D. Removeable/interchangeable cooking plates • 2 griddle plates • 2 grill plates LED display E. Time F. Temp G. Top/Bottom H. Probe I. Add 30 Sec J. Cancel Settings K. Custom L. Sear M. Panini N. Grill O. Griddle P. Keep Warm Q. Adjustable height and lid fastening lever R. Drip tray (Probe storage) S. Removable drip shield T. Plate release buttons U. Hinge release lever V. On/Off switch W. Selector wheel/start button Accessories X. Temperature probe Y. Cleaning tool

IMPORTANT BEFORE USE

Before first use: 1. Remove all the packaging. 2. Read this entire document. 3. Clean each part and run the unit on the Custom setting. See the Initial Test Run section below for more information.
Before each use: • Inspect the unit, plates, probe, drip tray, cord, and plug for any damage. Do not operate if any of these parts are damaged. Call the Solution Center at (888) 687-2433 (United States) or (800) 342-2433 (Canada) for assistance.
IMAGE	• Ensure there are no foreign objects in the unit.
• Ensure the drip tray is properly oriented and the probe has been removed from the storage compartment drip tray. See the How to Place the Drip Tray section below.
• Properly seat and lock the plates into place. You will know the plates are locked in place when you hear or feel a click and the plates no longer move. See How to Insert and Remove the Plates section below. • Do not place anything on top of the unit. • Always place on a stable, level surface, away from combustible material, external heat sources, and water or water reservoirs. • Place the unit at least 6” (15 cm) away from any overhangs, walls, and table or countertop edges.

COOKING POSITIONS

CLOSED POSITION
	Lift the handle so that the top is vertical and locks into place (should not lay flat). Using the handle, lower the top so that the plate makes contact with the food during cooking. For thicker food, the upper plate can be left in the unlocked position. This can be done by pressing down slightly on the front of the top plate to release the hinge and allow the plate to hover. If doing so while the unit is hot, always wear an oven mitt.
	You can also use the adjustable height and lid fastening lever on the right of the unit to set the height.
Note: Never cook with the top in the 100° position.

FLAT POSITION
	Locate the hinge release lever on the right arm of the handle. With your left hand on the handle, use your right hand to slide the lever toward you. Push the handle back until the top rests flat on the counter. The unit will stay in this position until you lift the handle and the top to return it to the Closed position.
	If the unit is already in the Flat position and you want to adjust it to the Closed position, pull the handle slightly toward you while the top stops at the 100° position.

TOP MELT POSITION
	Press down slightly on the front edge of the top to release the top center hinge, allowing the plate to hover. If doing so while the unit is hot, always wear an oven mitt.
	Lower it to the desired height then slide the adjustable height and lid fastening lever on the right of the unit into a notch to set the position.
Note: The top plate should not make contact with the top of the food when using this feature.

Control Panel Display

1. Time Button Always start cooking by selecting a cooking preset. After selecting a cooking preset, the Time button can be used before cooking or while cooking is in process to change the time. Press the Time button and turn the wheel to adjust the time; press to select. 2. Temp Button Always start cooking by selecting a cooking preset. After selecting a cooking preset, the Temp button can be used before cooking or while cooking is in process to change the temperature. Press the Temp button and turn the wheel to adjust the temperature; press to select. The Temp button does not work in the Keep Warm preset. Tip: It is recommended to only adjust the temperature up (higher) during cooking. If adjusting the temperature down (lower) during cooking, the unit will need time to cool before reaching the new temperature (similar to a standard oven). 3. Top/Bottom Button Press to set a different temperature on the top and bottom of the unit. See How to Use the Top/Bottom Button section below. 4. Probe Button Press to set the target temperature when using the provided probe. See How to Use the Probe section below. 5. Add 30 Sec Button Press to extend cook time by 30 seconds while cooking. Press multiple times to extend the time longer in increments of 30 seconds. 6. Cancel Button Cancel any operation at any time that the unit is performing and return to the Custom mode. 7. Selector Wheel/Start Button Rotate the wheel to move through functions, change the time and temperature, or press to start.

Cleaning

• • WARNING: Before cleaning and storing, turn the unit off, unplug the power cord, and let cool completely as hot plates may cause injury or damage other products.
• • Drip tray and plates: Dishwasher safe; place away from the heating element.
• • Probe: Handwash only.
• • Unit: Wipe clean with a damp cloth taking care to keep liquid away from any electrical parts.
• • Do not use harsh chemicals, scouring pads, or other abrasive cleaners.

	• When storing or not in use, do not fold or kink the power cord. Wrap the cord around the prongs on the back of the unit.
	• There is a removable drip shield at the back of the unit. Remove and hand wash as needed. Always place back on the unit before using the unit again.

• • Make sure the unit is dry and clean before placing the plates in it.
• • Do not store food in the unit.
  Note: The adjustable height and lid fastening lever can be placed in the first position to fasten the lid for storage.
  Never use the handle the carry or move the unit.

How to Place the Drip Tray

• Before placing, make sure the probe has been removed from the storage compartment drip tray.

	• The bottom front of the unit has a slot provided for the drip tray. Slide the drip tray into the unit with the flat end sitting flush to the front of the unit.
	• Ensure the drip tray protrudes from the rear of the unit so that it can catch drips from the rear of the plate.

• Do not remove or insert the drip tray during cooking or while the unit is hot.
Note: Grease from the food will run off the plates through the grease spout and into the drip tray. Grease should be safely and properly disposed of after the unit has cooled down completely. To dispose of grease, allow grease to cool and throw away in a trash can; do not pour down the sink.

How to Insert and Remove the Plates

• WARNING: The plates will be hot during and after cooking. Always use oven mitts when handling or retrieving food from the plates. Ensure the unit and plates are cool before inserting or removing the plates.

TO INSERT THE PLATES:
	• Adjust to the Flat position by locating the hinge release lever on the right arm of the handle. With your left hand on the handle, use your right hand to slide the lever toward you. Push the handle back until the top rests flat on the counter. The unit should be flat with the controls directly in front of you. Insert one plate at a time.
• Each plate is designed to fit in either the top or the bottom of the unit. While facing the unit, the drip tray should be extending past the rear of the plate installed in the bottom.
	• Locate the brackets at the rear of the unit.
		• Tilt the back end of the plate and line up the cutouts at the back of the plate with the metal brackets.
	• Slide the plate underneath the brackets and push down the front end of the plate. It will snap into place.
• Insert the second plate like the first plate.

How to Remove the Plates

• Once the unit and plates are cool to the touch, adjust to the Flat position. See the To Insert the Plates section above.
	• Locate the plate release button on the side of the top. Press firmly on the button and the plate will pop up slightly from the unit.
• Grasp the plate with two hands, slide it out from under the brackets, and lift it out of the unit.
• Press the plate release button on the side of the bottom and remove.

Initial Test Run

1. Properly seat and lock the plates into place. You will know the plates are locked in place when you hear or feel a click and plates no longer move. See the How to Insert and Remove the Plates section above. 2. Place the drip tray in the unit. See the How to Place the Drip Tray section above. 3. Plug the cord into a 120V–60Hz grounded power outlet. Be sure the outlet is designated for just this unit and has nothing else plugged into it or anything else that is On or energized on that circuit. 4. Turn on by flipping the On/Off switch located in the back. 5. The unit defaults to the Custom setting in Fahrenheit. Press and hold down the Time and Cancel buttons at the same time to switch from Fahrenheit to Celsius and back. 6. The light indicator should be lit next to Custom. If not, turn the wheel until the Custom indicator is lit. 7. Press the wheel and you will hear 1 beep. The time will blink, and the temperature will be solidly lit. Press the wheel. You will hear 1 beep, the time will be solidly displayed, and the temperature will blink. Press the wheel. You will hear 1 beep and the rotating dashes will indicate preheating. 8. Once preheating has completed; you will hear 3 beeps. Press Cancel.

How to Use the Probe

• WARNING: Do not use a damaged probe.

• Firmly insert the probe plug into the probe socket on the side of the unit and press the Probe button. The display will show dashes in the timing area and the default cooking temperature of 400°F (200°C) will be blinking. The word ‘Probe’ will be flashing.

• • Turn the wheel to the desired cooking temperature and press to select.
• • The word ‘Probe’ will be solidly lit and the default temperature of 140°F (60°C) will blink.
• • Turn the wheel to the desired food temperature and press to select.
• • Rotating dashes indicate that the unit is preheating.
• • You’ll hear 3 beeps when preheating is done. Insert the probe into the thickest part of the food while avoiding touching any bones (if applicable) and the plate; add the food to the unit. The display will show the current temperature of food.
• • Press the wheel to start the probe temperature monitoring.
  Note: The Time button will not work while using the probe.

How to Store the Probe

• • WARNING: Never leave the probe in the drip tray while cooking.
• • Ensure the drip tray is cool, clean, and dry.

	• Place the probe in the center of the right, narrow compartment in the drip tray
	• Wrap the cord around the prongs on each end of the compartment.
	• Place the plug in the designated plug compartment so it’s fully seated. The drip tray should easily slide into the unit. Never force the drip tray into the unit.

How to Use the Top/Bottom Button

• • Press the Top/Bottom button after setting the time in any mode.
• • The word TOP will be solidly lit in the display screen and the temperature will flash.
• • Adjust the top temperature by turning the wheel; press to select.
• • BTM will be solidly lit. Adjust the bottom temperature by turning the wheel; press to select.
• • If the top and bottom preset temperatures are different, the display will show TOP and the top plate temperature for 3 seconds and then show BTM and the bottom plate temperature for another 3 seconds. The display will continue to switch back and forth during cooking.
• • WARNING: The unit will be hot while preheating, during cooking, and after cooking. Do not touch any hot surfaces. Always use oven mitts to remove all contents including accessories and food. Allow the unit and accessories to cool completely before cleaning. See the Cleaning section for instructions.

Preparing to Cook

1. 1. The plates must be in place prior to plugging in and turning on the unit. See the How to Insert and Remove the Plates section above.
2. 2. Place the drip tray in the unit. See the How to Place the Drip Tray section above.
3. 3. Plug the cord into a 120V–60Hz grounded power outlet. Turn on with the On/Off switch located at the back. Be sure the outlet is designated for the grill and has nothing else plugged into it and nothing else turned on in the circuit.
4. 4. Decide how you will be cooking: Closed, Flat, or Top Melt. See the Cooking Positions section above.
5. 5. Turn the wheel to the desired setting and follow the steps in How to Use the Custom Setting or How to Use Preset Settings listed below.

How to Use the Custom Setting

• • Follow the steps in the Preparing to Cook section above.
• • The unit will be automatically set to the Custom setting when turned on.
• • Press the wheel to enter.
• • On the LED display, the time will blink while the temperature is solidly lit. Turn the wheel to the desired time in intervals of 30 seconds. Press to select.
• • The time will then be solidly lit and the temperature will blink. Turn the wheel to the desired temperature in intervals of 5°F (1°C). Press to select.
• • Rotating dashes indicate the unit is preheating.
• • You will hear 3 beeps when the preheating is done. Add the food and press the wheel to start the timer (if the timer is not started, the unit will beep every two minutes to remind you to start the timer. If the timer is not started after 16 minutes, the unit will finish cooking).
• • Once cooking is complete, you will hear 5 beeps and the display will indicate End.

How to Use the Presets

• • Follow the steps in the Preparing to Cook section above.
• • The unit will be automatically set to the Custom setting when turned on.
• • Turn the wheel to the desired setting and press to enter.
• • On the LED display, the time will blink while the temperature is solidly lit. Turn the wheel to the desired time in intervals of 30 seconds. In Griddle and Keep Warm modes, the time is changed in intervals of 5 minutes. Press to select. See Note below.
• • Rotating dashes indicate that the grill is preheating.
• • You will hear 3 beeps when the preheating is done. Add the food and press the wheel to start the timer (if the timer is not started, the unit will beep every 2 minutes to remind you to start the timer. If the timer is not started after 16 minutes, the unit will finish cooking).
• • Once cooking is completed, you will hear 5 beeps and the display will indicate End.
  Note: The preset temperature cannot change in the Preset mode. To adjust the temperature, press the Temp button.

Preset	Food	Default Time	Default Temperature	Time Range
Sear	Meats, vegetables	3 minutes 30 seconds	450°F (230°C)	30 seconds–30 minutes
Panini	Panini, sandwiches	2 minutes 30 seconds	375°F (190°C)	30 seconds–60 minutes
Grill	Meats, vegetables	5 minutes	400°F (200°C)	30 seconds–60 minutes
Keep Warm	N/A	30 minutes	140°F (60°C)	5–60 minutes
Griddle	Breakfast foods	60 minutes	350°F (180°C)	5–90 minutes

Troubleshooting

The cases in the following tables do not always indicate a faulty unit. If problems persist after referencing the troubleshooting guide below, please call the Solution Center at (888) 687-2433 (United States) or (800) 342-2433 (Canada) for assistance.
Problem	Possible Reason	Solution
There’s a smoky smell on the initial use.	Protective coatings are applied during manufacturing. The smell may be from these coatings wearing off. These coatings are non-toxic.	No action is needed; this can occur on the first use and is considered normal and harmless.
The unit is making a clicking noise while heating up.	There is minor expansion of the cooking plates.	No action is needed; this is normal.
Black smoke is coming from the unit.	Oil with a low smoke point has been used.	Press Cancel, unplug, and allow it to cool to room temperature. Choose a neutral oil with a high smoke point, such as light olive oil, avocado, canola, soybean, safflower, or rice bran.
	There’s food residue on the bottom, sides, or top of the unit.	Press Cancel, unplug, and allow it to cool to room temperature. Remove all the accessories from the unit. Clean the unit and the accessories thoroughly.
	There’s a faulty circuit or heating element.	Press Cancel, unplug the unit, and allow it to cool. Contact the Solution Center.
White smoke is coming from the unit.	Foods with a high fat content, such as bacon, sausage, and hamburger have been cooked.	Check the drip tray for excess oil and carefully remove as needed after cooking.
	Water is vaporizing and producing thick steam.	Pat dry any moist food ingredients before grilling.
The food is not evenly cooked.	There’s too much food on the plate.	Remove some food from the plate.
The unit is plugged in but won’t turn on.	The unit is not properly plugged in.	Ensure the power cord is plugged into the outlet firmly.
	The outlet is not powered.	Unplug the unit and plug another appliance into the same plug to test if working.
		Move the unit to another outlet.
The unit is tripping the GFCI outlet.	There is more than one appliance plugged in or powered on on that circuit.	Move the unit, or the other appliance, to another outlet.
Display shows E5 (error code 5).	The probe is not plugged in properly.	Make sure the probe is fully plugged in.
Display shows E7 (error code 7).	The top plate is not seated properly.	Make sure the top plate is snapped into place.
Display shows E8 (error code 8).	The bottom plate is not seated properly.	Make sure the bottom plate is snapped into place.
Plate will not fit into Deluxe Electric Grill & Griddle.	Packaging was not removed.	Remove all packaging, including the plastic caps protecting the connector on the plates.

If the problem persists or for any unresolved issues or error codes, stop using the product and contact Solution Center at (888) 687–2433 (United States) or (800) 342–2433 (Canada) for assistance.

GUARANTEE

• • One-year guarantee for noncommercial use.

Guarantee

Made in China